Race Roster Reviews
(Rated by 13 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
GREAT OFFER
Overall Rating
4.6
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Shipping & Delivery4.1
- Customer Service4.4
- Return Policy4.7
- Good Value4.8
Recent Customer Reviews (13)
Franziska Scherer
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Mario Fenstermacher
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Jamie Floyd
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Mohammad Collier
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Lucas Gray
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Donald McGee
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Julian Foreman
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Henry Moser
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Vanessa Jager
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Rebecca Ellis
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Race Roster Pros & Cons
Pros
1
Comprehensive Platform: Offers a full suite of event management tools, including registration, fundraising, timing integrations, and CRM.
2
User-Friendly Interface: Provides an excellent user experience, intuitive for both donors and charity administrators.
3
Customizable Features: Allows for customizable fundraising pages and volunteer registration portals.
4
Integrated Solutions: Integrates with Salesforce and offers a seamless registration process with built-in marketing tools.
5
Excellent Customer Support: Known for quick and responsive customer support, with a dedicated team to help with any issues.
6
Continuous Improvement: Continuously adds new features to improve the platform.
7
Refund Policy: Offers a Registration Refund Protection Program to protect participant registrations in case of unforeseen circumstances.
CONS
1
Pricing: Pricing is not transparently shown online and requires a quote for specific packages.
2
Limited Flexibility: Some users find the system less flexible compared to other platforms, as it integrates all features into one platform.
3
Mobile Registration Issues: Mobile registration for participants is not perfect, which can be a drawback for some users.
4
Higher Price Point: The price point is in the mid to high range, with a transaction fee of $1.75 + 6% per transaction.
Race Roster Features and Benefits
Features
Refund Policy
Allows event organizers to process full or partial refunds via the dashboard by finding the participant's original registration transaction, with options to return line items such as tax.
Registration Refund Protection Program
Protects participants' registration purchases in case they cannot attend due to unforeseen circumstances like accidents, severe weather, family emergencies, or illness, with a simple refund request process including convenient documentation upload.
Fixed Pricing
Sets a single static price for a sub-event throughout the registration period.
Scheduled Pricing
Automatically updates prices based on scheduled dates, typically increasing as the registration close date approaches.
Block Pricing
Tiers prices based on the number of registrations, with automatic price jumps at predetermined thresholds.
Comprehensive Platform
Offers a full suite of event management tools, including registration, fundraising, timing integrations, and CRM.
User-Friendly Interface
Provides an excellent, intuitive user experience for both donors and charity administrators.
Customizable Features
Allows customization of fundraising pages and volunteer registration portals.
Integrated Solutions
Integrates with Salesforce and provides seamless registration with built-in marketing tools.
Excellent Customer Support
Delivers quick, responsive support from a dedicated team.
Continuous Improvement
Regularly adds new features to enhance the platform.
Tracking Links
Enables creation of custom UTMs to track registration, fundraising, and store traffic revenue; generates in-depth statistics on clicks, conversions, and monetary value per referral source; provides marketing insights to increase revenue and drive registrations.
Photo Gallery
Collects and manages event photos in one place; features automatic bib tagging so participants can search photos by name or bib number.
Participant Search
Offers a smart search bar that auto-populates closest results by first/last name, bib number, or confirmation number for quick access and editing of registration details.
Virtual Event Toolkit
Supports customizable results pages and finisher certificates; integrates with ASICS Runkeeper app for direct start run access and automatic time uploads; enables multi-sport segments/splits for triathlons or multi-day challenges; allows virtual challenges with distance goals or open distances; permits participant photo uploads to the event gallery.
Fundraising Tools
Provides multiple donation options (general, pledge to participant, pledge to team); awards digital badges for achievements; issues tax receipts; displays leaderboards to track fundraising progress.
Onsite Management
Manages bib assignments efficiently; offers registration kiosk for hassle-free check-ins and last-minute registrations; includes check-in tool for smooth participant processing.
CRM and Analytics
Performs retention analysis to improve future events; provides a single view of the customer for advanced digital marketing insights; delivers comprehensive insights and analytics for data-driven decisions.
Promotion & Discounting Strategies
Applies promo codes to registrations and products; enables email campaigns based on participant bib status or other criteria.
Security and Integration
Maintains high security standards with PCI compliance; integrates with various tools and platforms for seamless event management.
Communication Tools
Sends custom emails and SMS messages to participants; uses pre-recorded audio cues to engage participants during the event.